Contact information

LÉVOA is a trading name of LEVOA CO, a company registered in the United States.

 

For any questions about your order or our products, please reach out to our customer care team:

 

Email: hello@levoa.co

 

We aim to respond to all inquiries within 24–48 hours, Sunday through Thursday.

 

You can also reach us through the contact form on this site. Orders, returns and refunds are handled by the same team — see our Refund Policy and Shipping & Delivery pages.

 

How we operate. LÉVOA sells its own-brand skincare alongside a curated selection of Korean beauty products from established brands. Own-brand products are manufactured to our specification; curated products are genuine items sourced through established Korean wholesale distributors. Delivery times differ between the two, and both are set out in full on our Shipping & Delivery page.

 

Brand disclaimer. LÉVOA is an independent retailer. We are not an authorised distributor, official reseller, licensee or affiliate of any of the third-party brands we carry, and nothing on this site should be taken as an endorsement of LÉVOA by them. All third-party brand names and trademarks are the property of their respective owners and are used only to identify the products we sell.